Terms & Conditions
Welcome to Cap Souq. By accessing or using our website and services, you agree to the following Terms & Conditions. If you do not agree, please do not use the website.
1) Use of Website
You agree to use this website for lawful purposes only and not to misuse the site, attempt unauthorized access, or interfere with website security or functionality.
2) Products & Availability
We make every effort to display product details, images, and pricing accurately. However, product availability may change without notice, and we may limit quantities per order.
3) Prices & Payment
All prices are shown in AED unless stated otherwise. Payment methods may include card payments and other options available at checkout. Orders are confirmed only after successful payment (or confirmation for Cash on Delivery if available).
4) Order Acceptance & Cancellation
We reserve the right to accept or reject any order. In case of pricing errors, stock issues, or suspected fraud, we may cancel the order and refund any paid amounts.
5) Delivery
We aim to deliver orders within the estimated timeframes, but delays may occur due to external factors (couriers, weather, holidays, etc.). Delivery timelines are estimates and not guaranteed.
6) Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy. Please review the policy for eligibility, timelines, and conditions.
7) Intellectual Property
All content on this website (logos, text, images, designs) belongs to Cap Souq or its content providers and may not be copied, reproduced, or used without written permission.
8) Limitation of Liability
To the maximum extent permitted by law, Cap Souq will not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
9) Privacy
Your use of the website is also governed by our Privacy Policy.
10) Changes to Terms
We may update these Terms & Conditions at any time. Updated terms will be posted on this page and become effective upon posting.
11) Governing Law
These Terms & Conditions are governed by the laws and regulations applicable in the United Arab Emirates.
